How to manage a product launch

By on July 16, 2014

You’ve got a brilliant new product waiting to be unveiled. But a successful launch could make all the difference between the product being a hit or an also-ran.

What’s the objective? Be clear what you want to achieve. At the least, it’s creating awareness of your innovation; beyond that, you want to get people talking about it and convert that to sales. “Creating excitement is vital to generate momentum post-launch,” says Sian Bates, Client Services Director of experiential agency TRO. cialis online rx

Events, dear boy. free trial cialis There’s nothing to beat a physical launch event. “People are bombarded with announcements, so an event sets a date in their diaries and gives you their undivided attention,” says Ben Gallop, Managing Director of creative marketing agency Brand & Deliver.

Get your timing right. Make sure the product is completely ready (especially if technology is involved) and that the launch won’t coincide with job losses or court cases. “It’s also critical to review media deadlines, whether it’s time of year or even time of day,” says Niki Wheeler, Director of Launch PR. “It’s no use inviting weeklies to an event on their deadline day.”

Social is secondary. “The event may be judged by: ‘Were we trending on Twitter?’ But brands are becoming more focused on the live event because it provides the content for social media,” says Richard Dodgson, Creative Director of event company Timebased. Social is there to amplify the message after the event, or online pharmacy for those who can’t make it.

Don’t show your hand. Teasers can play a part. “Brands want a big splash from the event. If it’s predictable, you risk losing that,” says Dodgson.

Make the story the star. “Celebrities can help fill a room, but do you want the coverage to be about them or the product?” asks Gallop. “If it’s about someone falling drunkenly out of a taxi, that’s not what you want.”

Think about the brand. Serve crap food and people will remember a crap product. “I’d rather have better quality and half the people,” says Gallop. Make grapefruit drug interactions cialis the venue relevant. Choose colours, performers, everything that reinforces the brand.

Who to invite? You could involve media, trade, and consumers in the launch. The best strategy is to focus on those who are influential, says Gallop. “If they are consumers, they should be ambassadors for the brand. Otherwise, it’s better to get customers to trial it in streets or shopping centres.”

Do say: “An experience you’ll never forget. Save the date.”

Don’t say: viagra generic “Launch day for our new printer range. Cold buffet and a chance to meet the local councillor.”

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